4.4-Star Feedback: How Government Leaders Are Using Qarar to Drive Action
Razan Nafish
Why Jordan’s Government Chose Qarar
Jordan has faced escalating climate challenges in recent years, including more frequent and severe flash floods, prolonged droughts, and shifting rainfall patterns.
These events have strained infrastructure, disrupted services, and posed significant risks to public safety and economic stability.
Recognizing the urgent need for a proactive approach, Jordan's government sought a solution that could provide:
Real-time, localized weather intelligence
To anticipate and respond to climate events promptly.
Enhanced coordination
Among various governmental agencies and departments.
Data-driven insights
To inform infrastructure planning and emergency preparedness.
Qarar emerged as the ideal platform to meet these needs, offering advanced forecasting capabilities, user-friendly interfaces, and seamless integration across multiple sectors.
About the Users: Jordan’s Government Sector at Scale.
In a recent user satisfaction survey, 177 active users from Jordan’s local government sector shared their experiences with Qarar.
The survey encompassed:
12
Governorates
100
Municipalities
177
Active Users
This reflects an 88.5% activation rate among municipalities and Amanat, underscoring Qarar’s widespread adoption and its pivotal role in enhancing climate resilience across Jordan.
Delivering Intelligence: Qarar’s 6-Month Performance Highlights
Over the six months preceding the survey, Qarar demonstrated exceptional performance:
Forecast Accuracy: 94.3%
System Availability Rate: 99.96
Average Forecast Lead Time: 102.9 hours
- Number of alerts: 1,133 alert
Qarar isn't just another tool — it’s a critical part of daily operations:
253,529
Total interactions
738
Average views per user
929
Weather updates published
Survey Results: Ratings That Speak for Themselves
Here’s how over 100 users rated Qarar across key performance categories:
Forecast Accuracy
Ease of Use
Usefulness of the Platform
Impact on Early Planning
Speed of Response (Support Teams)
Technical Support Speed
Users praised Qarar’s accuracy, ease of use, and responsiveness — showing that Qarar is more than a platform; it’s a climate security partner.
What Our Users Are Saying:
"Qarar gave us the clarity to act quickly — and that means everything."
-Municipal Operations Lead
"It’s very easy to use and doesn’t require much training."
-Local Emergency Responder
"We rely heavily on the WhatsApp updates — they’re comprehensive and to the point."
- Ministry Coordination Officer
One of the most detailed testimonials came from Alaa Al-Rawashdeh at the Aqaba Special Economic Zone Authority:
“Using Ard Solutions has been a cornerstone in achieving a climate-secured city.
Ard Early Warning systems are invaluable in providing insights about floods and rain events, allowing us to prepare early and mobilize our machines and team efficiently. Additionally, using Ard Solutions' products enhances our credibility and trust with investors when it comes to investing in the special economic zone.”
Continuous Improvement Based on Your Feedback
We deeply value every piece of feedback. Based on survey insights, we are actively working on:
Enhancing location tagging precision.
Further improving the speed of weather updates.
Both initiatives are now part of our development roadmap — reinforcing our commitment to delivering even greater value.
Empower Your Region to Overcome Climate Challenges
Contact us today to learn how Ard and the Qarar Platform can safeguard your community, minimize economic disruption, and save lives.
Email: info@ard.com
Phone: +966-115201332
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